New York Bridge Authority Addresses E-ZPass Error
The New York State Bridge Authority has acknowledged an error affecting E-ZPass customers who use the commuter plan, resulting in incorrect charges on their bills.
Customers in the Hudson Valley who opted for the commuter plan reported issues with their recent bills, prompting the NYSBA to investigate and address the problem.
The error comes after the transition to cashless tolling in 2022, which included the removal of toll booths at the Mid-Hudson Bridge.
Customers are sharing their experiences and details on how they noticed discrepancies on their bills.
The NYSBA is thanking customers for bringing the issue to their attention, allowing them to rectify the problem and prevent further errors.
Author's summary: E-ZPass error affects commuter plan customers.