Harness: Next Gen Software Delivery in Financial Services
At the Harness {unscripted} 2025 event, leading experts in financial technology discussed how artificial intelligence and automation are reshaping software delivery across the financial sector. The discussion highlighted the balance between innovation and effective risk management, emphasizing the importance of reliable systems through protective frameworks and process automation.
AI and Automation in Finance
“So that's investment research, really deep-diving into that and getting decisions quicker. There's so much financial data out there, and we've been using traditional machine learning for a long time, but Gen AI is just another tool that can help us get to those buy-sell signals quicker.” — Dill Bath, AI Technical Lead at Allianz
Industry leaders agreed that Generative AI is becoming an essential component of modern financial infrastructure. It has rapidly advanced from automating routine workflows to combating financial crimes through intelligent data analysis and adaptive learning models.
Operational Efficiency through AI
“The other areas are really around operations – automating manual tasks. We have a lot of third-party and client requests in shared mailboxes, and it's a very manual process in operations, so we're really optimising that.” — Dill Bath
These contributions demonstrate how AI-driven optimization can streamline operations, improve productivity, and enhance decision-making speed in investment and client support activities.
Key Takeaways
- AI and automation are strengthening the reliability and speed of financial services.
- Generative AI accelerates analysis for investment decisions.
- Operational automation reduces manual workload and improves accuracy.
Author’s Summary
AI and automation are redefining financial software delivery by combining faster insights, operational efficiency, and risk-managed innovation.