Delta Air Lines Apologizes to Soyou for Alleged Racial Discrimination
South Korean singer Soyou received a formal apology from Delta Air Lines regarding her complaint of racial discrimination on a flight from New York to Seoul.
"I reflected on the series of events that occurred during the flight and filed a complaint with the cabin crew before landing. This week, I received an apology email from Delta Air Lines."
Soyou, a member of K-pop girl group Sistar, had reported being treated unfairly after requesting a Korean staff member to check the meal service time. The cabin manager allegedly treated her as a "problematic passenger" and called security personnel.
- Soyou filed a complaint with the cabin crew before landing.
- She received an apology email from Delta Air Lines.
Author's summary: Soyou receives apology from Delta Air Lines.
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